Shipping policy

Shipping Policy

We process all orders within 1 to 3 business days. Once your order has been dispatched, you will receive a confirmation email with your tracking number.

We ship worldwide at no cost. Shipping is free on all orders, with no minimum purchase required.

Delivery times vary depending on your location. Most orders arrive within 7 to 15 business days after dispatch. During peak seasons or due to customs processing, delivery may take up to 20 business days.

Please note that we are not responsible for delays caused by customs authorities, local postal services, or any events outside our control. Estimated delivery times are not guaranteed once the order has been handed to the carrier.

Customs duties and import taxes, where applicable, are the responsibility of the customer. These charges vary by country and are determined by your local customs authority. They are not included in your order total.

If your order has not arrived within 20 business days of your shipping confirmation email, please contact us at melonimichelejifang@gmail.com and we will investigate and resolve the issue promptly.